How to Fix Office Web Apps 2013 Error 7031 Steps


This article describes how to fix office web apps 2013 error 7031 . Follow the steps given below to resolve the issue. The erorr generally occurs while installing, updating, or while opening the particular application.

Bookmark this page by pressing Ctrl+D on your system, so that you can revisit this page again if system restart is required.


Error Name:


Office Web Apps 2013 Error 7031

Error Type:

Critical

Resolution Time:

~53 minutes

Data Loss:

Yes

Scope of Error:

Network Level

Software:

Microsoft office 2016, 2013, 365, 2010 and others

Developer:

Microsoft Corporation

Views Today:

1291

KB ID:


36851


Operating System Information:

office web apps 2013 error 7031 error messages can occur in any of the following Microsoft Windows operating systems:

    Windows 10

    Windows 8

    Windows 7

    Windows Vista

    Windows XP

    Windows ME

    Windows 2000


Affected Products:

    Microsoft Office 2016

    Microsoft office 365

    Microsoft office 2013

    Microsoft office 2010

    Microsoft Office 2007

    And others..



Symptom of error:

    Error message pops up "office web apps 2013 error 7031"

    System Performance becomes slow/sluggish.

    Programs hangs from time to time.


Cause of Error:

Office Web Apps 2013 Error 7031 can be caused due to various factors, it is important to pin point the exact error for permanent resolution.


Disclaimer

The steps given below need to be followed under supervision of a Technical Expert. If you need any assistance while following the steps, you can contact our 24×7 Technical Support.

How to Fix Office Web Apps 2013 Error 7031 Guide.

Step 1: Check System for Corruption:

Open an elevated command prompt. To do this, follow these steps:

1) Click the Start button.

2) In the "search" box at the bottom, type cmd

3) Look for Cmd.exe to appear at the top of the menu. Right-click on cmd.exe and choose Run As Administrator. You should now have an elevated command prompt.

4) In the elevated command prompt, type the following then press the Enter key: sfc /scannow

5) Allow the System File Checker to complete the scan of all Windows system files.

Step 2: Update to latest Windows KB

1) To check for Windows Updates (Windows XP, Vista, 7, 8, and 10):

2) Click the Start button.

3) Type "update" into the search box and hit ENTER.

4) The Windows Update dialog box will appear.

5) If updates are available, click the Install Updates button.

Step 3: Clean up Junk Files

1) Click Start

2) Go to All Programs > Accessories > System Tools

3) Click Disk Cleanup

4) Choose what type of files and folders to delete at the Files to delete section

5) Click OK

6) To delete system files that are no longer needed, click Clean up system files.You may be prompted by UAC (User Account Control) to confirm the action.

7) Click Delete Files.

In most cases office web apps 2013 error 7031 error should be resolved by now, if however the problem still persists please, get your system checked by an expert.


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Supported Products

Supported Microsoft Products

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